Our products are guaranteed for 2 years after their purchase.
This warranty covers manufacturing faults (seams and assembly) and faults in the materials used (leather, cotton canvas and metal accessories). This warranty does not apply if the damage is caused by unreasonable use or by wear.
To activate this warranty, you must have purchased your product on our website or from one of our distributors - proof of your purchase must be provided to us. You just have to contact us on our messaging service, firstname.lastname@example.org, describing the problem (s) that have arisen on your product, and attach photos to us.
We will bear the cost of returning your product. After analysis, we will confirm that you are responsible for repairs and will return your product to you as soon as possible.